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CHARLESMARK HOTEL, Boston – Your ideal downtown stay
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Key details
Hotel Overview
655 Boylston St,
Boston,
Massachusetts,
United States,
02116,
Massachusetts
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655 Boylston St,
Boston,
Massachusetts,
United States,
02116,
Massachusetts
Map view
655 Boylston St,
Boston,
Massachusetts,
United States,
02116,
Massachusetts
City landmarks
Stadium
Fenway Park
1.1
mi
139 Tremont St
Boston Common
4000 ft
Park
Boston Public Garden
4200 ft
Market
Faneuil Hall Marketplace
1.4
mi
Boston
Freedom Trail
4800 ft
Museum
Museum of Fine Arts
1.2
mi
Museum
Museum of Science
1.3
mi
Museum
Boston Tea Party Ships & Museum
1.4
mi
Museum
Gibson House
3000 ft
Aquarium
New England Aquarium
1.6
mi
Museum
Isabella Stewart Gardner Museum
1.3
mi
Monument
New England Holocaust Memorial
1.3
mi
Library
The Mary Baker Eddy Library
3500 ft
Monument
Bunker Hill Monument
2.0
mi
Cemetery
Granary Burying Ground
1.1
mi
Theatre
Boston Symphony Hall
3500 ft
Public Building
Old State House
1.4
mi
200 Massachusetts Ave The Mary Baker Eddy Library
The Mapparium
3500 ft
Public Building
Boston's Old City Hall
1.4
mi
Between Beacon St and Cambridge St Beacon Hill
Beacon Hill
1.2
mi
Boston Common
Parkman Bandstand
1.1
mi
Nearby
Library
Boston Public Library
400 ft
Square
Copley Square
800 ft
Church
Trinity Church
1000 ft
Parking area
Skywalk Observatory
1600 ft
Tower
John Hancock Tower
1500 ft
Boston
Back Bay
400 ft
Spa Centre
Newbury Street
800 ft
Convention Centre
John B Hynes Veterans Convention Center
1600 ft
Boylston Street Copley Square
Statue of John Singleton Copley
600 ft
Restaurants
Sweetgreen
100 ft
800 Boylston St Ste 17
Ben & Jerry's
800 ft
174 Newbury Street
Map Room Tea Lounge
500 ft
700 Boylston St Boston Public Library
Newsfeed Cafe
600 ft
700 Boylston St Boston Public Library Johnson Building
Dunkin'
500 ft
145 Dartmouth St Back Bay T Station Express @ Orange Line
Chipotle Mexican Grill
800 ft
553 Boylston St
Shake Shack
600 ft
234-236 Newbury Street
Star Market
1300 ft
53 Huntington Ave
I-ce-Ny
500 ft
217 Newbury St
Finagle-A-Bagel
1000 ft
535 Boylston St
Starbucks
1500 ft
627 Tremont St Retail Space #1
Bon Me
1200 ft
441 Stuart St
Guest Reviews & Ratings
What Guests Are Saying?
84%
loved it & would return
friendly staff
great location
claustrophobic rooms
limited dining options
8.4/10
Great
Rooms
7.0
Location
9.1
Service
7.9
Dining
6.0
Guest reviews
8.4/10
based on 9 reviews
8.2
8.2/10 based on 1150 reviews
David
United Kingdom,
March
2024
6.8/10
My stay at the hotel had its ups and downs. The location was ideal, right across from the train station, with fantastic shopping and dining options nearby. The service was a bit of a mixed bag, with some staff being incredibly nice and welcoming while others were not as friendly or helpful. The room, though small and lacking storage, was still satisfactory despite some cleanliness issues and noise disturbances. The dining offerings were disappointing, offering only basic choices, but were passable. Overall, the value for money was decent considering the prime location.
Rooms
6.0
The room was small and lacked storage, but it was still satisfactory despite some cleanliness issues and noise disturbances.
Service
7.0
The service varied, with some staff being incredibly nice and welcoming, while others were not as friendly or helpful.
Location
9.0
The location was perfect, right across from the train station and with excellent shopping and restaurants within steps.
Dining
5.0
The dining options were disappointing, offering only basic choices.
Facilities
7.0
The facilities were decent overall.
Barry
United Kingdom,
March
2024
8.8/10
The hotel had very nice and clean rooms, with classical music playing in the background, creating a rejuvenating experience. While the small size was convenient for us, it may feel claustrophobic for some. The service was fantastic — super friendly and accommodating. The location in the bustling Back Bay area of Boston was convenient for accessing various activities and sights. The dining experience was described as better than expected, with just enough fresh options. Overall, a great memory-making stay with a small hotel charm.
Rooms
9.0
The rooms were clean and very nice, with classical music playing creating a rejuvenating atmosphere.
Service
10.0
The staff was super friendly and very accommodating.
Location
9.0
The hotel is conveniently located in the center of Back Bay, close to many sights and with easy access to public transportation.
Dining
8.0
The dining experience was better than expected, with just enough fresh options.
Facilities
8.0
The hotel provided a laundry service for added convenience.
friendly staff
claustrophobic rooms
Laura
United Kingdom,
December
2023
7.2/10
I had a mixed experience at the hotel. The room was smaller than expected with a view of a brick wall, but it provided a quiet setting overlooking a side alley. The service was friendly and helpful, and the location was very convenient, close to the public library and within walking distance of many tourist spots. The dining options were limited, but the hotel had some nice touches. Overall, it was a decent stay for the price paid.
Rooms
6.0
The room was smaller than I anticipated, but it overlooked a side alley, making it quieter. It felt a bit cramped with insufficient lighting and basic amenities.
Service
8.0
The service was friendly and accommodating throughout my stay. The staff provided a helpful walking map and were professional.
Location
9.0
The hotel's location was very convenient, close to the public library and Copley Square. It was suggested by the staff and within easy reach of many attractions.
Dining
6.0
The dining experience was average with limited options, but some nice touches were appreciated. I found the disposable plates and cutlery off-putting.
Facilities
Ian
United Kingdom,
September
2023
7.4/10
The hotel is in a prime location, right in the heart of Back Bay with easy access to nearby attractions and plenty of dining options. The rooms, though quiet, were not as clean as expected and on the smaller side, overlooking an alley. The service was kind and accommodating, but lacked knowledge about local services. Dining options were minimal but decent. The hotel's location is excellent, offering convenience and access to nearby resources.
Rooms
6.0
The room, though quiet, was not as clean as expected and small, overlooking an alley.
Service
7.0
The service was kind and accommodating but lacked knowledge about local services.
Location
9.0
The hotel's location is excellent, right in the heart of Back Bay with easy access to attractions and dining options.
Dining
7.0
The dining options were minimal but decent.
Facilities
8.0
The hotel's facilities were convenient to use.
A.
United Kingdom,
August
2023
7.6/10
I had a wonderful stay at this hotel. The rooms, though not very large, still offered plenty of space to move around comfortably. The music system was a nice touch; listening to classical music after a shower was rejuvenating. The hotel's small size added to its charm, and I had great conversations at the bar. I would definitely stay here again. However, the half-size closet was a bit limiting.
Rooms
8.0
The rooms were cozy and had a fantastic music system that added a special touch to my stay.
Service
7.0
The staff was very professional and accommodating. They handled a minor credit card issue with efficiency.
Location
9.0
The hotel's location is excellent, right in the heart of Back Bay and close to trendy Newbury Street. Perfect for shopping, dining, and exploring the city.
Dining
6.0
No room service during my stay.
Facilities
8.0
The facilities were modern with smart decor. All the amenities I needed were accessible, making my stay comfortable.
Great location
Small closet space
Brett
United States,
August
2023
6.8/10
The hotel had its ups and downs. The rooms were very cozy and comfortable, offering a pleasant stay despite some issues with lighting and views. The service was a mixed bag with moments of rudeness but also professionalism and friendliness. The location was excellent, making it convenient for exploring the city, especially with easy access to public transportation. The dining experience varied from nice touches to leaving much to be desired. Overall, a decent stay with room for improvement.
Rooms
7.0
The rooms were very cozy and comfortable, although the lighting and views could be better.
Service
6.0
The service had its shortcomings with some instances of laziness and rudeness, but there were also moments of professionalism and friendliness.
Location
9.0
The location was fantastic, offering convenience and easy access to public transportation for exploring the city.
Dining
5.0
The dining experience had its highlights but also left much to be desired in terms of variety.
Facilities
The facilities were decent, with room for improvement.
Joseph
United States,
August
2023
7.2/10
I had a mixed experience at this hotel. Although the location was superb, right in Copley Square near convenient transport options and attractions, the room itself was lacking in space and natural light. The service was exceptional, especially Joey at the bar, while the limited dining options were a letdown. Overall, a decent stay with some ups and downs.
Rooms
6.0
The room I stayed in was rather dark and facing another wall, with not enough space for our luggage. However, the hallway was quiet.
Service
9.0
The service was top-notch with friendly and helpful staff, especially Joey at the bar.
Location
9.0
The location couldn't be better, right across from the BPL and Copley station, making it easy to explore the city.
Dining
5.0
The dining options were a bit disappointing with limited choices, but the staff at 'Ora' were friendly.
Facilities
7.0
The hotel offers laundry service, and the restaurant below is a convenient option.
Great location
Cramped room
Gregory
United States,
July
2023
7.4/10
I had a wonderful stay at the hotel. The rooms, although not large, were not an issue for me as I enjoyed the view overlooking the Boston marathon finishing line. The classical music playing in the room was a nice touch and really rejuvenated me. The friendly service, central location, and overall small hotel charm made my trip memorable, and I would definitely stay here again.
Rooms
7.0
The rooms were really loud, especially in the morning, but I didn't mind too much. The view of the Boston marathon finishing line with the Trinity church and Boston public library was awesome.
Service
8.0
The staff were very friendly and helpful, providing good advice for a solo female traveler. They were cheerful and welcoming.
Location
9.0
The location is excellent, right in the heart of Back Bay, next to Copley Square. The proximity to the T stop made it convenient for exploring the city.
Dining
5.0
The dining options were a bit sparse, and there could have been more variety.
Facilities
8.0
The hotel had all the necessary amenities, and the classic music playing in the rooms added a nice touch to the stay.
Richard
United Kingdom,
April
2023
8.2/10
I absolutely loved my stay at this hotel! The room was small but had everything I needed, with views of the Boston Library. Although it overlooked a side alley, it was actually quieter, which was perfect to come back to at the end of the day.
Rooms
8.0
The room was small but had everything I needed and offered views of the Boston Library.
Service
9.0
The service was friendly, accommodating, and super informative. They went out of their way to be helpful, even arranging alternative accommodation for me.
Location
10.0
The location was incredible, right in front of the Boston Public Library and the Boston Marathon finish line on Boylston. It was super convenient to local landmarks and the Green line subway.
Dining
7.0
The dining experience was okay, but I wish it could be a little more inspired. I did not like the disposable plates and cutlery, but the coffee and croissant were nice.
Facilities
7.0
The facilities were basic but satisfactory for my needs during the stay.
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